Shipping timelines

Orders are processed and prepared for shipment within 1-5 business days. Business days exclude weekends and national holidays. Orders are shipped via USPS first class or ground or UPS ground depending on weight and location. Signatures are required for orders over $200 and tracking is provided. We recommend that you provide a shipping address that has a secure delivery space. Pacifier cannot be responsible for theft or damage of packages that have been confirmed as delivered via provided tracking services. Please note: We only ship to the contiguous 48 United States (does not include Hawaii, Alaska, Canada, or international orders). 

Pre-orders

Items that are noted as pre-order will ship during the timeframe specified.  If the vendor updates the back-order timeframe, we will provide updates and you are welcome to cancel the order anytime prior to shipment.

Special shipping

Rush shipping is available at an additional price - please call us at 612.767.8501 to inquire about expedited shipping options. We currently ship standard within the continental United States, but please call us at 612.767.8501 if you wish to ship to Alaska, Hawaii, or an APO base to calculate shipping cost. We do not offer rush shipping between November 1 and December 31.

Contact hours

Please note our team is available to help during our hours. We can be reached at 612.767.8501 between 8AM-4PM CST Monday through Friday. We are closed on New Years Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving day, and Christmas Day.